COVINA AUTO REPAIR

Carson was very thorough explaining what this gem needed. He and his team knowledge and passion for cars is truly apparent. Much appreciate for getting this FX16 GTS back on the road from sitting. I would recommend this shop to anyone as I was also referred by people who experienced the same treatment by individuals who know how to value their customers

Great place. Excellent customer service. Definitely one of the best mechanics I’ve ever used. I just moved back to the area and was searching for a good place and I’m glad I found these guys. Will definitely be back.

You would be fooled by the nice guy who gives you the impression you’ve come to the right place and are in good hands. The bittersweet pill goes down with a shot of disappointment and a bit of resentment. All I needed was a simple inspection, but they acted as if I had brought a rocket ship. I mean, the 19-point inspection required by Uber and Lyft took two hours and a half to complete, if not more. The same apologetic nice guy offered the same typical reasons often used by these sort of shops.

Very friendly people and they do great work.

If you want a simple review they got the job done. If you want details stick around. Spoke to 4 people and all had different stories about my car. To be honest with these prices and the length of time they hold your car just go to the dealer. I called here by accident but since I had the appointment I just went cause I was desperate. After taking it to 3 mechanics they accepted to actual look at the car. They diagnosed it, charged it but didn’t credit it towards the job like other mechanics do, fix it and left it parked for two days. Day one got a call and said I had to leave it, I really need it do what you can to fix it. Day two we found the problem it’s going to cost $$$$ I tell them to fix it; they said ok it will be ready by 10 tomorrow all smogged and washed. Day three we have to keep driving it codes aren’t clearing you can take it, why would I take it if I took it to clear the codes so first problem not fixed. Day 4 I called they said we have to keep driving it 1 more code to clear hopefully it’s ready today. Remember I said I really needed it back, since I didn’t hear anything I decided to stop by. What do I see my car boxed in collecting dust. The mechanic said it needs to be driven still has two codes, I don’t even want to get started about the mechanic. I was told earlier it was just one code needed to be cleared. I just said give me my car, the mechanic said wish I knew you were on your way to wash it. You mean wash the dirt it was collecting from being parked. I took it looked at the paperwork and the difference in miles was 20. For four days it was driven 20 miles. For 3 days was told codes weren’t clearing cause it needs to be driven but no one was driving it. I get ya’ll are busy by why not say hey take your car back cause we don’t have time to drive it. I didn’t want to take it because the problem wasn’t fixed yet and I didn’t even get a car wash. Ridiculous! Not all was bad thank you Rene for having a sense of urgency when I arrived, I have things to do. Moral of the story, Go to the dealer. ☺️. This is my point of view and my experience whatever TL motors has to say is their perspective. Believe what you want.

Richard and the team at TL Motors are awesome. They treat you right are patient and help you out with your problems. We will go back and recommend friends and family to them thank you guys!

TLMotors is a good place to take your German car. I'm very happy with my car now ☺️. Let's not forget great service as well.

This is my first time to have service from TL, I looked the reviews and gave a try. I have motor home that TL got it fixed and I am enjoying the RV.

After calling to confirm that they had availability to see my car that day for an estimate, we had our vehicle towed to TL Motors. They did not look at my car that day. The next day we were told that it would be $1100 to run two diagnostic test. This did not include any parts or labor for whatever issue may reveal itself. Once we had agreed to testing, I was told 3-4 hours and that the tech would start after lunch. I was never contacted. This was a Friday. We reached out on Saturday and was told our contact was off and we would hear back on Monday. This was unacceptable as we are told 3 to 4 hours the day before. At this point everything started to feel kind of sketchy. After stating our unhappiness and the situation they have left us in, another employee called us back. He claimed that during the testing on Friday a different issue (one never mentioned in any prior dealings) and our new estimate was for $18000. Outrageous. When we spoke with the staff we were told that the machine they have to run these tests shows EVERY POSSUBLE thing that could need replacement and that that is what they would need to do a they can't just replace some things and not others. A new engine for this vehicle runs about $16-$18000 so this seemed a bit excessive. In the end we paid our balance for the one test that was actually run and towed our car to a dealership. Even if they were correct with their tests and what needed to be done their business practice was poor and lacked proper communication and allowed for us to believe we would have answers in a timely fashion and then left us on read.