Audi Q5 had check engine light, so I had it diagnose it at TL Motors. Check engine diag showed engine misfire which caused engine knocking. TL checked and spark plugs were attached to ignition coils. Replaced all spark plugs and ignition coils. Also added fuel induction service. Previous coolant leak fix done by TL had minor leak again, so they fixed that for free under their work guarantee warranty. Gabe at TL Motors was very thorough in explaining every step and sent progress photos via text msg. Expected it to be done in few days but ended up taking a week due to detailed testing before releasing the vehicle. Expected status update before weekend started but no status was given on Fri/Sat. However, Gabe picked up the communication as soon as I sent msg on Monday. Warranty paid for some part, but I would say cost is on higher end... higher than other independent shop but lower than dealer. However TL Motors is better than other local independent shop on their service and reliable parts they use. It's not cheapo local mom and pop shop. TL Motors are very professional shop and little higher cost comes with that reliabile workmanship they provide.
Hello Daniel, thank you for taking the time to leave such a detailed review and trusting us with your Audi. Our goal is always to make sure repairs are done correctly the first time, even when that means additional testing and longer turnaround time. Thank you again for your support and for recognizing the value behind professional, reliable service. We truly appreciate your business and look forward to helping you with anything you may need in the future. Thank you for choosing TL Motors!
- TL Motors Inc.